🔐 Privacy Policy – Airporter Transfers
At Airporter Transfers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect and process the following types of personal information:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Travel details (date, time, flight information)
- Payment details (processed securely via third-party providers)
- IP address and browser/device information
2. How We Use Your Information
We use your information to:
- Process and manage your bookings
- Provide customer support
- Communicate booking confirmations and updates
- Improve our website and services
- Send important service-related notifications
- Prevent fraud and ensure security
3. Payment Information
All payments are processed through secure third-party payment gateways. We do not store your full payment details (such as card numbers) on our servers.
4. Sharing of Information
We may share your information with:
- Drivers or transport partners to fulfill your booking
- Payment service providers
- IT and website service providers
- Legal authorities if required by law
We do not sell or rent your personal data to third parties.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Remember your preferences
You can choose to disable cookies through your browser settings.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to data processing
- Request data portability
To exercise these rights, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Airporter Transfers
📧 Email: info@airportertransfers.com
🇬🇧 GDPR Compliance (UK/EU Users)
If you are located in the United Kingdom or European Economic Area (EEA), your personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We ensure that:
- Your data is processed lawfully, fairly, and transparently
- Data is collected only for specific, legitimate purposes
- We only collect data that is necessary for providing our services
- Your information is kept accurate and up to date
- Data is stored securely and only for as long as necessary
Your Rights Under GDPR
As a user within the UK or EEA, you have the following rights regarding your personal data:
- Right to Access – You can request a copy of the personal data we hold about you
- Right to Rectification – You can request correction of inaccurate or incomplete data
- Right to Erasure (Right to be Forgotten) – You can request deletion of your personal data where applicable
- Right to Restrict Processing – You can ask us to limit how your data is used
- Right to Data Portability – You can request your data in a structured, commonly used format
- Right to Object – You can object to the processing of your data for certain purposes
- Right to Withdraw Consent – Where processing is based on consent, you can withdraw it at any time
Lawful Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity – To provide and manage your bookings and services
- Legitimate Interests – To improve our services, prevent fraud, and ensure website security
- Legal Obligations – To comply with applicable laws and regulations
- Consent – Where required, such as for marketing communications
International Data Transfers
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or equivalent measures.
Contact for Data Protection Requests
If you wish to exercise any of your GDPR rights or have concerns about how your data is handled, please contact us:
Airporter Transfers
📧 Email: info@airportertransfers.com
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.